89ld Terms and Conditions

Last updated: 2026 — any changes will be published on this page. Continued use of the platform means you have accepted the updated terms.

These terms and conditions ("Terms") apply to the use of the 89ld platform and all services, games, and features associated with it. When you create an account or use any service on 89ld, you automatically agree to these Terms. If you do not agree with any part of these Terms, please do not use the platform.

These Terms apply to players in Bangladesh. In the event of any dispute or ambiguity, this Bengali version shall be considered the final and authoritative text.

1. Definitions and Introduction

1.1

Key Terms

The following terms are used in these Terms and Conditions:

"Platform" — the 89ld website and all associated services.
"User" or "You" — the person who has created an account or is using the platform.
"We" — the authority operating the 89ld platform.
"Account" — a user's registered personal account on the platform.
"Balance" — the cash amount and bonus funds held in an account.
"Bonus" — a special financial benefit granted by the platform.

1.2

Nature of the Platform

89ld is an online entertainment platform offering casino games and sports betting services. The platform is secured by SSL encryption technology and maintains the highest standards to ensure fair play.

2. Eligibility and Age Requirement

2.1

Minimum Age

To create an account and use any service on the 89ld platform, you must be at least 21 years of age. Accounts found to belong to minors will be closed immediately and all transactions will be considered void. This platform is for users aged 21 and above only.

2.2

Identity Verification

We may request the necessary documents from you at any time to verify your identity. We reserve the right to put withdrawals on hold until verification is complete. If the information provided is found to be false, the account will be permanently closed.

2.3

One Person — One Account

Each person may operate only one account. If any attempt is made to operate multiple accounts by the same person or from the same device, all associated accounts will be closed and any bonuses will be considered void.

3. Account and Security

3.1

Creating an Account

You must provide accurate and up-to-date information at the time of registration. Providing false or misleading information is a violation of these Terms and may result in account closure.

3.2

Password and Account Security

It is your responsibility to keep your account password confidential. Allowing anyone else to use your account is prohibited. If you notice any unauthorized access to your account, notify 89ld support immediately.

3.3

Account Closure and Suspension

We may close or suspend an account under the following circumstances:

Violation of any part of these Terms.
Suspicion of fraudulent or deceptive activity.
Bonus abuse or attempting to exploit system errors.
Evidence of being a minor.
A self-exclusion request under the responsible gaming policy.

4. Deposits and Withdrawals

4.1

Accepted Payment Methods

The following payment methods are currently supported on the 89ld platform: bKash, Nagad, Rocket, and Upay. All transactions are processed through these four mobile financial services.

4.2

Minimum Amounts

For each payment method:

Minimum deposit: ৳100 (for each method.)
Minimum withdrawal: ৳500.

Transactions below the set amounts will not be processed.

4.3

Withdrawal Timeframe

Approved withdrawals are generally completed within 15 minutes to 2 hours. This timeframe may be extended in cases of identity verification or security review. Every withdrawal request is subject to review by our team.

4.4

Transaction Policy

Once a deposit is made, it is non-refundable unless a technical error is proven. The relevant amount will be held from the balance while a withdrawal request is being processed. For any transaction-related issues, please contact the support team.

5. Bonuses and Promotions

5.1

Welcome Bonus

89ld offers new players a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: if you deposit ৳1,000 you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳42,000 or more, you will receive the maximum bonus of ৳20,000 and your total balance will be ৳62,000.

5.2

Wagering Requirement

The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit amount. Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before the bonus winnings become withdrawable.

5.3

Bonus Usage Terms

Bonuses may only be used on games approved on the 89ld platform.
Bonuses cannot be exchanged or transferred to anyone else.
Bonus funds cannot be withdrawn before the wagering requirement is met.
Each bonus has a specific expiry period; once expired, the bonus will be automatically cancelled.
If evidence of bonus abuse is found, all bonuses and associated winnings will be cancelled.

5.4

Changes to Promotional Offers

89ld reserves the right to change, suspend, or cancel the terms of any bonus or promotional offer at any time. Advance notice of changes will be provided on the platform.

6. VIP Program

6.1

VIP Tiers and Cashback

The 89ld VIP program has five tiers, each offering a weekly cashback benefit:

Bronze: up to 0.2% weekly cashback.
Silver: up to 0.5% weekly cashback.
Gold: up to 0.7% weekly cashback.
Platinum: up to 1.0% weekly cashback.
Diamond: up to 1.2% weekly cashback.

6.2

Tier Progression

VIP tiers are upgraded based on your gaming activity and consistent participation on the platform. Additional benefits and higher cashback rates are available at each higher tier. VIP cashback is generally added to your balance every week.

7. Gaming Policy

7.1

Fair Play Policy

All games on 89ld are operated under a fair play policy. Manipulating game results or attempting unauthorized access to the system is strictly prohibited.

7.2

Technical Errors

89ld reserves the right to cancel unusual results or payouts caused by technical errors or server issues. In such situations, a fair resolution will be sought with affected users.

7.3

Prohibited Activities

The following activities are strictly prohibited:

Using bots or automated software to play games.
Collusion or conspiring with other players.
Modifying or reverse-engineering the platform's software.
Abusing bonus policies or deliberately using alternative methods to take advantage of bonus benefits.
Harassing or behaving abusively toward other players.

8. Responsible Gaming

8.1

Our Commitment

89ld believes that gaming should be enjoyable and controlled. We are committed to helping players develop healthy gaming habits.

8.2

Self-Exclusion and Setting Limits

If you feel that gaming is having a negative impact on your life, please contact our support team. We can arrange deposit limits, betting limits, or self-exclusion. For more information, visit our Responsible Gaming page.

9. Privacy and Data Protection

9.1

Data Collection and Use

Details about how your personal information is collected, stored, and used are set out in our Privacy Policy. By using the platform, you consent to the terms of the privacy policy.

9.2

SSL Encryption

All transactions and personal data on the 89ld platform are protected by SSL encryption technology. We do not sell your information to third parties or share it without your permission.

10. Limitation of Liability

10.1

Service Guarantee

The 89ld platform is provided on an "as is" basis. We make every effort to ensure uninterrupted service, but the possibility of temporary disruptions due to technical reasons cannot be entirely ruled out.

10.2

Liability for Losses

If a game is interrupted due to a technical error, loss of internet connection, or any other reason, 89ld will take every reasonable measure. However, we are not responsible for losses caused by issues with the user's own device or connection.

11. Changes to Terms

11.1

Update Policy

89ld reserves the right to change these Terms at any time. A notice will be published on the platform for significant changes. Continued use of the platform after any changes means you have accepted the new Terms.

11.2

Dispute Resolution

Any dispute or complaint relating to these Terms must first be addressed through 89ld's support team. Contact support at: [email protected]. Our support team is available 24/7 in both Bengali and English.

12. Contact and Support

12.1

Support Channels

If you have any questions or need clarification about these Terms, please contact our support team. 89ld provides live chat and email support 24 hours a day, 7 days a week — in both Bengali and English.

Live Chat: Instant support is available via live chat as soon as you visit the site.
Email: [email protected]